What’s Substack, you ask?
Substack is a serious platform on the earth of on-line publishing. Historically, writers, journalists, and essayists used the platform. However, as with the entire web, Substack has developed.
Now, companies are utilizing it as a direct line to their audiences. It connects the immediacy of social media with the depth and possession of e mail advertising. And it would simply be the lacking piece in your social media advertising plan.
And it may be a reasonably profitable platform. The Wall Avenue Journal says the highest 10 Substack creators collectively convey in additional than $40 million a yr.
Learn on to be taught every little thing you want to learn about Substack, and whether or not or not it’s the correct alternative to your model.
Key Takeaways
- Substack is greater than only a e-newsletter device. It’s a full publishing platform that mixes running a blog, e mail, and subscriptions — giving creators and types a direct line to their audiences with out counting on algorithms.
- It’s constructed for connection, not clicks. Substack blends the non-public really feel of e mail with the attain of on-line publishing, serving to manufacturers share long-form, genuine tales that construct belief.
- Companies are getting on board. From trend labels to media manufacturers, firms are utilizing Substack to publish insights, and develop communities.
- Consistency and authenticity drives success. Whether or not you’re a creator or a model, Substack rewards trustworthy, helpful content material shared often.
What’s Substack?
Substack is a media platform that serves as a publishing hub for content material, an e mail e-newsletter supply system, and a method for creators to monetize their content material via subscriptions.
Substack permits writers and creators to distribute subscription-based content material on to their audiences. The kind of content material will be:
- Articles,
- essays,
- podcasts and different audio, and
- movies.
Substack is exclusive in its performance. It’s a 3-part mannequin involving publishing, e mail, and subscription:
- Publishing platform: Creators can simply write, create, and publish content material that lives on Substack’s public-facing web site. Readers can browse free content material very similar to any weblog or on-line journal.
- Electronic mail supply system: Not like conventional blogs, each new put up can be delivered on to your e mail checklist. This bridges the hole between open net publishing and direct inbox communication. Publication subscribers by no means miss an replace, and writers have a built-in distribution system.
- Subscription options: Substack lets creators supply free or paid subscriptions. Paying subscribers can unlock premium content material whereas free subscribers solely get entry to public posts. Substack handles funds, subscriber administration, and analytics, so creators can give attention to their content material. The paywall is non-compulsory, in fact.
Substack initially began out as a easy e-newsletter platform beloved by bloggers. However it’s developed into one thing helpful for many entrepreneurs, manufacturers, and influencers.
Now, it’s one of many new social media platforms professionals are flocking to.
Remark
byu/CrochetAndTrueCrime from dialogue
inSubstack
Substack is totally different from conventional company blogs, newsletters, and in-app platforms due to its:
- On-line platform with a direct-to-audience mannequin with out reliance on search engine optimization, social media, or advertisements.
- Devoted web site for every e-newsletter publication, so content material will be archived however accessible.
- Social options like Substack Notes and dialogue threads for neighborhood interplay and proposals.
- Means to get income straight to creators from the viewers with its subscription mannequin.
Many company newsletters want advertising groups, design instruments, and CRM programs. Substack blends all of this up into one streamlined platform.
For skilled Substack recommendation, we spoke to Omobolaji Ajibare, the Chief Content material Officer of TheSocialMediaOga. Ajibare has 1000’s of subscribers and makes use of Substack as one device in her digital advertising technique.
“I exploit Substack as an extension of my work as a Social Media Supervisor, Mentor, and Content material Creator,” says Ajibare. “My e-newsletter, The Social Media Supervisor Bible, is the place I break down methods, case research, instruments, and classes that don’t at all times match neatly into Instagram carousels or YouTube movies.”
How does Substack work for companies?
Substack works for companies in the identical means it really works for people, by performing as each a publishing platform and a direct channel to prospects.
As a enterprise, you get:
- Direct publishing to e mail inboxes.
- Free and paid subscription fashions.
- Constructed-in neighborhood engagement, like feedback and proposals.
Actually, increasingly more companies are realizing the potential of Substack. Vogue model Tory Burch, for instance, runs a Substack referred to as What ought to I put on?
The Substack feed is all about giving readers a glance behind the scenes of the style world.
Supply: What Ought to I Put on
Why companies and enterprises use Substack
As a substitute of counting on algorithms or third-party platforms, companies personal their subscriber checklist hosted on Substack. They’re capable of ship content material on to them.
“Not like Instagram or TikTok, the place I’m on the mercy of algorithms, Substack places me instantly into somebody’s inbox,” says Ajibare. “That intimacy issues whenever you’re educating, since you’re not simply chasing views — you’re nurturing a devoted neighborhood of learners.”
Supply: The Social Media Supervisor’s Bible
The platform makes it easy to share updates, insights, or long-form content material in knowledgeable, branded means. Plus, it offers two-way engagement via feedback and neighborhood options. Manufacturers can use Substack to construct belief and transparency.
Key options of Substack for companies
For companies, Substack is “an opportunity to maneuver away from broadcast advertising and towards thought management,” says Ajibare. One key function of Substack is the belief readers have in authors. This provides companies the chance to attach extra carefully with their viewers.
“As a substitute of simply saying ‘Right here’s our product,’ manufacturers can say ‘Right here’s how we take into consideration the business, right here’s what we’re studying, right here’s a case examine of how we solved an issue.’” This transparency builds belief and positions manufacturers as a go-to voice of their area of interest. And area of interest advertising is one in every of this yr’s largest social media developments.
Ajibare additionally mentions that the power to create sections and collection is a key function for her model.
“For instance, I can run a collection on analytics, then one other on creator advertising, and readers can simply return and binge every little thing. It’s like organizing my library of data in public.”
Different key options of Substack for companies embody:
- Publication publishing with straightforward setup.
- Subscription fashions for viewers segmentation.
- Tens of millions of readers already within the Substack system with bank cards on file.
- Analytics and viewers insights.
- Podcast and video internet hosting for multimedia storytelling.
- Advice options for discoverability.
- Substack Increase, which makes use of your knowledge, experience, and reductions to develop your viewers.
- An search engine optimization crew that works to get publishers rating in SERPs.
- Superior search engine optimization instruments.
Who ought to use Substack inside a enterprise?
Any position in a enterprise that advantages from direct communication, storytelling, or constructing belief with an viewers can use Substack. It’s not only for “advertising.” It’s a cross-functional device that makes your small business appear extra like folks, and fewer like a faceless model.
“For people like me, the objective is usually to construct authority via sharing my very own journey and classes,” says Ajibare. “However the overlap is big. Whether or not you’re a model or a person, Substack works whenever you cease pondering of it as content material advertising and begin pondering of it as community-building.”
Executives and management for thought management
Executives want a platform that feels private and direct, not filtered via PR jargon. Folks need to listen to from management.
Aleen Dreksler, the CEO of Betches, began the Substack Please Advise. Dreksler makes use of Substack to offer out free enterprise and life recommendation to her 1.9k followers. She shares long-form reflections on business developments and management classes in a relatable voice. This positions her as an accessible thought chief.
Supply: Please Advise
Advertising and marketing groups for model storytelling and campaigns
Advertising and marketing feeds off of tales, and Substack makes it straightforward to ship narratives proper to your viewers. And also you gained’t want to wish that the social algorithms play good.
You’re going to need to publish content material that an viewers truly needs to learn.
Substack in all probability isn’t the place to toot your personal model horn for the sake of bragging about your merchandise. As a substitute, give folks an insider look right into a current marketing campaign, highlight the nitty-gritty of buyer tales, or publish behind-the-scenes content material that exhibits what it’s actually all about.
HR or employer model groups for recruitment and culture-building
Potential recruits need to know what it’s like to truly work at your organization. Not simply what the careers web page says.
Use Substack to share:
- worker tales,
- tradition spotlights
- clear updates about initiatives like DEI or sustainability
Don’t use your platform to share solely probably the most polished content material, both. Give folks an precise look behind the scenes.
Product groups for buyer schooling and neighborhood assist
Clients need greater than product launch notes. They need context and steering.
Publish product updates, tutorials, and case research. Use feedback to create a suggestions loop the place prospects can ask questions and share concepts.
Communications and PR groups for disaster transparency
In moments of excessive scrutiny, a direct, unfiltered channel builds credibility. You don’t have to have a devoted PR Substack, however utilizing your organization’s basic channel to talk to your viewers throughout a disaster is a good suggestion.
Use Substack to handle challenges, make clear the corporate’s stance, and supply updates on to stakeholders with out ready for media gatekeepers.
R&D and innovation groups for thought experiments
Innovators want a sandbox to share early concepts and collect suggestions. An R&D crew can use Substack to publish analysis notes, collect suggestions, carry out development analyses, or supply sneak peeks into the way forward for their business. Early adopters in your subscriber base can act as a sounding board.
How a lot does Substack value?
Publishing is at all times free, however Substack expenses creators 10% of every transaction.
Equally, Substack is at all times free for readers; they solely pay for the subscriptions they join.
Supply: Substack
For creators, you can too count on to pay charges to Stripe for any bank card transactions made by your subscribers. Even when your subscribers select to pay with different strategies, like direct debit, you’ll nonetheless pay a Stripe price. The quantity is determined by the nation the place you registered your account.
Hypothetically, let’s say you set your paid e-newsletter subscription at $10/month. Substack takes 10%, so $1.00 per subscriber. Stripe’s normal for U.S. playing cards is 2.9% + $0.30 per transaction, so 2.9% of $10 = $0.29, plus $0.30 flat price. Your complete Stripe price = $0.59.
$10.00 – $1.00 (Substack) – $0.59 (Stripe) = $8.41 web subscription income per sign-up. When you’ve got 1,000 subscribers, you’ll see $8,410/month.
That each one being stated, different cost strategies (like iDEAL or SEPA) are totally different, and failed or disputed funds can carry further prices.
How you can begin a Substack to your model (step-by-step)
Earlier than you begin with Substack, you’ll need to outline your content material technique. Are you curious about posting thought management, business insights, or tradition content material?
Making a content material creation technique offers you a transparent path ahead on what you’re going to publish on Substack.
When you’re prepared, right here’s the Substack step-by-step:
1. Enroll and create a publishing profile.
2. Enroll together with your e mail, then select a username.
3. Add any mailing lists you’ve received.
4. Add subscribers. When you’ve got anybody you wish to invite to your Substack, now’s the time so as to add their emails.
5. Add like-minded publishers to your advice checklist to develop your Substack ecosystem.
6. Click on on Arrange the fundamentals and add your model identify, description, and brand.
7. Head to your Settings (discovered on the left menu on the house web page) and attempt to fill in as a lot data as you’ll be able to.
8. Inside Settings on the left menu, you’ll discover subheadings like ‘Look’ the place you’ll be able to tailor your Substack look to your model. And underneath ‘Content material’, you’ll be able to customise your automated emails to mirror your model voice and values.
9. Head again out to your dashboard. Additional customise your Substack to mirror your model colors, font, and different visible id bits underneath Creator Settings → Branding on the left menu. You’ll additionally see the choice for Homepage, which lets you tailor your type and structure to your Substack homepage.
10. Again at your house dashboard, click on on Funds (from the left menu, underneath Creator Instruments). On this tab, you’ll be able to arrange your Stripe account so subscribers may give you cash.
11. Then, it’s so simple as hitting that enormous, orange Create new button and publishing your first put up. Make sure you market it in your social channels!
12. Then, the one factor that’s left to do is to trace your analytics and refine your technique over time.
How can companies use Substack to generate worth?
The Substack web site is for “any enterprise that wishes to construct depth, not simply attain,” says Ajibare.
Shift from promotion to thought management
“Enterprise groups typically overlook the truth that persons are bored with being marketed to on a regular basis,” says Ajibare.
“Substack presents an opportunity to have conversations, share insights, and place your model as a trusted information somewhat than only a vendor.”
Construct direct relationships together with your prospects
Neglect chasing engagement via social media algorithms. Substack delivers your content material straight to subscribers’ inboxes, making a direct, high-value connection together with your most loyal viewers.
Construct belief via dialogue
Your e-newsletter can turn into a residing hub for concepts, updates, and reflection. Use it to ask responses, begin discussions, and domesticate an knowledgeable neighborhood round your model values.
Lean into being unpolished
Whether or not you’re sharing marketing campaign classes or management reflections, genuine storytelling helps your model stand out. “You don’t have to provide good essays,” says Ajibare.
Substack rewards honesty and depth — two issues audiences not often get from company blogs.
Execs and cons of Substack for companies
ExecsCons
Straightforward to make use of with a low barrier (free) entry.Restricted customization in comparison with enterprise instruments.
Constructed-in distribution capabilities with a direct relationship together with your viewers.
You’re paying charges in your subscriptions.
Helps multimedia and neighborhood engagement.Discovery nonetheless relies upon, partly, on exterior promotion.
Tens of millions of readers with bank cards on file exist already in-app, seeking to subscribe to Substack newsletters.
Lack of e mail advertising options in comparison with another apps.
Advice options permit for simple discoverability.
Content material just isn’t strictly moderated, so your branded content material may present up beside unsavoury materials.
Development options designed that will help you enhance your viewers numbers, like referral applications.
Fundamental analytics and reporting options.
Notifications preserve customers engaged.
Though you technically personal your viewers, it’s nonetheless hosted on Substack, which may change its guidelines.
Substack app is straightforward to make use of and accessible on iOS and Android.
Not open-source (WordPress could also be an alternate).
7 Substack finest practices for manufacturers and companies, in keeping with the consultants
1. Present up constantly
Many manufacturers launch a e-newsletter with pleasure, put up twice, then vanish. And readers discover,” says Ajibare. “Substack requires you to deal with your viewers like a relationship. For those who solely present up whenever you want one thing, the belief breaks.”
Choose a cadence you’ll be able to maintain and keep on with it. Consistency alerts reliability and builds long-term loyalty.
2. Get particular
Skip obscure thought items. Give attention to area of interest, actionable matters your viewers can use instantly. Consider detailed how-tos, case research, or marketing campaign breakdowns.
3. Repurpose what works elsewhere
Rework high-performing social posts, webinars, or inside insights into long-form newsletters. It’s a wise strategy to deepen your present content material with out doubling your workload.
“A number of creators really feel overwhelmed by one more platform,” says Ajibare. “However Substack doesn’t should be further work. You possibly can take what’s already working for you on different platforms and broaden it right here.”
4. Keep away from the gross sales lure
Your readers got here for insights. Lead with helpful tales and classes. Sprinkle in promotion sparingly.
“Substack readers aren’t searching for advertisements disguised as newsletters,” says Ajibare. “They’re searching for insights, tales, and actual worth. If each put up looks like a gross sales pitch, folks unsubscribe. My recommendation is straightforward: give 80 % worth, 20 % promotion.”
5. Outline your voice early
“Substack works whenever you sound human. Don’t attempt to be overly formal or company,” says Ajibare. “Determine what your distinctive perspective is and construct from there.”
Whether or not your tone is daring, conversational, or analytical, keep constant. Readers will subscribe to your perspective, not your polish.
6. Play the lengthy recreation
“Substack isn’t about prompt virality,” says Ajibare. “It’s about compounding belief. Even when you solely have 50 subscribers in the beginning, that’s 50 individuals who gave you direct entry to their inbox.”
7. Don’t underestimate the ability of construction
“Create collection, themes, or recurring segments,” says Ajibare. “That makes your content material simpler to comply with and provides folks a cause to come back again.”
FAQ: What’s Substack?
What do folks use Substack for?
Folks use Substack to publish and distribute content material to an viewers, both on a subscription mannequin or totally free.
Is Substack free to make use of?
Sure, Substack is free to make use of. You solely pay whenever you both subscribe to a creator or have subscriptions coming in.
What’s the draw back of Substack?
Restricted customization capabilities and a scarcity of e mail advertising options, subscription charges, lack of content material moderation, and fundamental analytics and reporting options. For those who’re searching for enterprise-level capabilities, you will see Substack to be fairly fundamental.
Are you able to learn Substack totally free?
Sure, Substack has a free, public platform for readers.
Can firms use Substack for advertising?
Completely, firms use Substack to humanize their advertising, construct communities and viewers bases, and share long-form content material. Some use it to generate income via subscriptions.
How do companies become profitable on Substack?
Companies become profitable on Substack through the use of a subscription-based mannequin.
What’s the distinction between Substack and LinkedIn newsletters?
With Substack, you personal your viewers and may monetize your checklist instantly. With LinkedIn, you’re posting on the platform to its viewers and are depending on the LinkedIn algorithm.
How do I begin a Substack for my firm?
By signing up for Substack and branding your web page as your organization. Then create and publish content material constantly.
Save time managing your social media presence with Hootsuite. Publish and schedule posts, discover related conversions, have interaction your viewers, measure outcomes, and extra — all from one dashboard. Strive it free at the moment.

