Learn the way companies achieve the agility and experience to remodel sooner with OSP partnerships. Salesforce’s outsourcing companions assist organizations evolve past implementation to true enterprise transformation.
Companies as we speak are underneath extra stress than ever to innovate sooner, scale smarter, and ship seamless buyer experiences. A method Salesforce helps clients deal with these challenges is thru the Outsourcing Service Supplier (OSP) Program — a strong new manner for purchasers to faucet into the complete potential of Salesforce by way of trusted companions who ship managed, outcome-driven options.
What’s the OSP Program?
The OSP mannequin is a better, less complicated and sooner path to Salesforce success. OSP empowers a various set of Outsourcing Companions to personal, construct, run, and function Salesforce-powered options as a part of their broader Enterprise Course of Outsourcing or Managed Providers. Which means clients get the price management, innovation, flexibility, and experience of Salesforce — with out the complexity of doing all of it themselves.
Buyer Outcomes with OSP Partnerships
OSP partnerships are constructed for pace, worth, and outcomes. Clients profit from:
- Versatile monetary fashions and cost choices – Tailor-made fashions that align to enterprise objectives, together with outcome-based pricing.
- Quicker time to worth – Confirmed IP, accelerators, and automation that scale back deployment occasions and ship outcomes sooner.
- Accelerated AI-Led Transformation – Agile, world working fashions optimize folks, course of and expertise to quickly rework clients into agentic enterprises
Companions Powering Transformation with OSP
As a number one Salesforce OSP accomplice, NTT DATA helps clients unlock unified knowledge, scale intelligently, and elevate each agent expertise. Collectively, NTT DATA and Salesforce are guiding organizations towards a better, extra related future.
By its OSP providers, NTT DATA helps clients overcome challenges like complicated procurement, excessive upfront prices, and fragmented buyer journeys to ship measurable enterprise worth equivalent to:
- Quicker supply of Salesforce improvements
- Monetary agility and predictable outcomes
- Unified knowledge and agent-first experiences
Just lately, NTT DATA helped a big packing and transport firm see measurable Salesforce success: enabling sooner implementation of recent options, capitalizing bills, and unifying knowledge to help an agent-first expertise at scale. Leveraging Salesforce Information 36O for unified insights and Agentforce for next-level buyer experiences, NTT DATA helped drive scalability, effectivity, and development.
“In an period of agentic AI and relentless innovation, the Salesforce OSP mannequin is a sport changer. It’s now not nearly expertise — it’s about adapting, optimizing, and driving measurable outcomes. By our OSP and service-as-software (SAS) strategy, NTT DATA helps purchasers simplify complexity, unlock agility, and switch innovation into sustained benefit. Each replace, perception, and agent interplay issues; having a trusted accomplice who can handle the whole run, function, and outcomes finish to finish is essential to staying transformative.” – Megan Piccininni, SVP International Salesforce Observe, NTT DATA
The Way forward for OSP
The OSP Program is redefining what’s potential for Salesforce clients and companions alike. With leaders like NTT DATA paving the best way, the long run guarantees smarter options, deeper insights, and extra transformative outcomes.
Collectively, Salesforce and its OSP companions are constructing a brand new period of innovation constructed on flexibility, pace, buyer success, and experience at each step of the AI journey. Whether or not you’re constructing your technique, scaling enterprise transformations, or creating focused use circumstances, Salesforce consulting companions flip daring ambitions into measurable outcomes, driving smarter choices, higher buyer experiences, and a sooner path to turning into a real Agentic Enterprise.
Be taught extra about NTT DATA and the way they may also help your group maximize the worth of your Salesforce investments and help your journey to turning into an Agentic Enterprise.
