Stripe, a monetary providers firm that acts as a fee processor for hundreds of thousands of companies together with itch.io, has issued an apology following experiences that members of its help workforce instructed callers the enterprise doesn’t help the sale of LGBTQ content material.
“We apologize: the data given by our help workforce was completely unsuitable,” stated Stripe spokesperson Casey Becker in an e-mail to The Verge. “Stripe has no prohibitions on the sale of LGBTQ+ content material or items.”
“Twice at present, when pressured, Stripe operators have stated, plainly, that I can’t use Stripe for the acquisition of LGBTQ content material,” wrote Dieselbrain, a monsterkink artist on Bluesky. “Not simply grownup content material, however explicitly LGBTQ.”
Others have shared recordings of calls the place Stripe representatives say that it prohibits LGBTQ content material. The Verge has reviewed one recording the place a caller asks for clarification on whether or not Stripe permits LGBTQ content material. The Stripe consultant then says, “So far as we all know, no. We restricted all that content material three weeks in the past.”
In accordance with Becker, it is a mistake. “We’re wanting into this and ensuring future inquiries are answered appropriately,” Becker stated.
