At Salesforce, giving again is in our DNA. We’re pushed by a shared function to empower innovation and associate with organizations around the globe to drive significant, lasting change in our communities.
Whereas our every day work delivering trusted applied sciences to our clients is the crux of that mission, Salesforce additionally powers our workers’ passions by offering alternatives for professional bono work and 56 hours of absolutely paid Volunteer Time Off (VTO) to make use of annually in direction of causes that matter most to them.
The professional bono program at Salesforce has been a relentless since its founding in 2014. With a centered mission to pair expert workers with nonprofits and colleges who search Salesforce options, our professional bono volunteers have delivered 700k hours and $128M in professional bono worth for gratis to philanthropic organizations around the globe.
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Whereas a few of our volunteers collaborate nearly, there are sometimes alternatives to journey to our nonprofit companions to collaborate with their enterprise stakeholders and fellow Salesforce workers on the bottom.
These moments of individuals coming collectively to work in direction of one aim creates a particular form of Salesforce magic.
Let’s discover this dedication in motion by our most up-to-date partnership with Team4Tech and Passerelles Numériques in Cambodia, the place ten Salesforce workers from around the globe got here collectively and used their experience to create constructive change.
Salesforce Professional Bono volunteers at Passerelles Numériques headquarters in Cambodia. [Image credit: Salesforce]
Bringing individuals collectively for a standard trigger
Team4Tech is an influence accelerator for community-based nonprofit organizations working to advance schooling for high-quality employment. Team4Tech companions with firms to create volunteering alternatives that construct expertise for workers and contribute significant influence for nonprofits.
Team4Tech’s nonprofit associate, Passerelles Numériques (PN), is a Cambodian nonprofit devoted to unlocking the potential of youth in under-resourced communities.
By Team4Tech, our volunteers delivered coaching, technical help, and strategic steerage on leveraging Salesforce merchandise to reinforce PN’s fundraising efforts. From assessing the perfect Salesforce options for PN’s must integrating new instruments and creating personalized studies, our volunteers made a tangible distinction. Their work not solely strengthened PN’s operational capability but in addition fostered a way of unity and function among the many volunteer crew.
“From the second I arrived, I used to be struck by the unimaginable variety and shared function of our group,” shares Michael Kennedy, Senior Engagement Director at Salesforce.
“Assembly ten outstanding Salesforce crew members from around the globe jogged my memory that compassion and the will to make a distinction transcend all boundaries. We got here from totally different continents, cultures, and backgrounds, but we had been united by a standard mission to help schooling and alternative.”
The Salesforce Professional Bono volunteers work with the PN crew onsite in Cambodia. [Image credit: Salesforce]
Innovation and influence
Our worker volunteers utilized design-thinking rules to know PN’s wants deeply, conducting eight consulting calls to tell their help previous to their in-person arrival at PN’s principal website.
As soon as there, they guided the PN crew on how one can arrange and use Salesforce’s Nonprofit Success Packet (NPSP) and Nonprofit Cloud (NPC) and built-in a third-party fee software into PN’s Salesforce platform so they might obtain donations quicker. The volunteers then offered hands-on coaching with the Salesforce platform so PN’s employees felt assured utilizing the platform and constructing studies.
The group additionally piloted a Salesforce Nonprofit Cloud product to trace PN’s volunteer time, employees hours, and fundraising progress to objectives. They then created templates supporting inside mission administration and accountability, and delivered a listing of (at all times free!) Salesforce Trailhead modules to help PN with branding, messaging, shows, fundraising, public talking, and extra.
Moreover, the volunteers created Slack channels to proceed supporting PN by answering their queries and addressing their roadblocks.
Ten Salesforce workers from around the globe information their nonprofit companions by implementing Salesforce options. [Image credit: Salesforce]
A long-lasting legacy
The influence of this volunteering effort extends past the fast mission outcomes. Our volunteers established a post-project plan to make sure ongoing help for PN, cementing our long-term dedication to their success.
These ten Salesforce workers embraced this chance to step out of their consolation zone, develop and observe key management capabilities, and discover renewed function of their work by supporting a nonprofit. Úna Hennigan, Lead Database Engineer, Salesforce shared of her expertise:
“A small little bit of our technical and Salesforce data is usually a massive factor for a nonprofit buyer…While speaking to different nonprofits utilizing Salesforce based mostly out of the identical area, we discovered a number of them have the identical challenges and wish comparable assist. So right here’s hoping that this would be the flap of a butterfly’s wings, and this would be the begin of one thing greater.”
Volunteers fundraised to buy objects for Passerelles Numériques. [Image credit: Salesforce]
The expertise wasn’t nearly skilled skill-sharing; it additionally tapped into the spirit of neighborhood and generosity.
Throughout their time in Cambodia, our volunteers additionally raised $1,500 and bought important objects for PN, together with sports activities gear, books, CCTV cameras, and sanitary pads.
This act of giving underscored the facility of unity and shared function from the volunteers – and was not anticipated by Team4Tech or PN.
Michael shares of the second: “our week culminated in one thing fantastically easy but highly effective.
When offered with the employees’s wishlist of wanted objects for the college, our crew didn’t hesitate. By networking and pooling our assets, we had been in a position to fund and buy about half the objects on that listing.
“However the actual magic wasn’t within the transaction — it was in seeing how shortly a bunch of strangers may turn into a drive for good when united round a shared function.”
Team4Tech’s Asia Regional Hub Supervisor, Goutham Kumar, who led this mission on-site in Cambodia, stated it finest in reflecting on the volunteer crew’s sense of function:
“The standard of a crew enterprise a social influence mission is instantly proportional to the fervour that the crew members convey to the desk…The true testimony of this ardour was on show when this volunteer crew went above and past to lift funds to obtain objects that had been instantly obligatory at PN to help the scholars. As we proceed drawing inspiration from their work, I belief that they may proceed driving change by their roles.”
Philanthropy is embedded into Salesforce’s tradition
Salesforce workers out of the Singapore workplace take part in a volunteer occasion. [Image credit: Salesforce]
The success of this newest professional bono mission is a testomony to the robust partnership between Salesforce and Team4Tech, now in its stride with over twenty collaborative tasks. Salesforce workers proceed to be the engine behind the professional bono program’s success, and anybody (and any nonprofit or faculty!) can now get entangled by the exterior Affect Change program. As a result of at Salesforce, we imagine that enterprise is the best platform for change.
As AI reshapes the world, we’re dedicated to championing a future the place its transformative energy advantages everybody. Whereas we proceed to cleared the path in agentic AI applied sciences like Agentforce, we stay dedicated to empowering nonprofits and fostering a tradition of giving again by packages like professional bono volunteerism and the 1-1-1 mannequin.
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