Refresh
2025-07-18T11:29:37.370Z
Fitbit stays a significant a part of individuals’s lives
(Picture credit score: Future)
Fitbit’s gotten a number of flak lately for axing group options and forcing individuals to change to Google accounts, amongst different points, however the curiosity on this situation proves one factor: individuals nonetheless love their Fitbits.
Health and well being monitoring is a really intimate space of know-how: we put on these units to mattress, within the bathe, throughout exercises, and at work. It tells us about our our bodies, helps us perceive what makes us pressured, and even saves lives.
A member of the family of mine, who has atrial fibrilation, makes use of his Fitbit Cost 5 to gather details about his coronary heart and has even gone to hospital off the again of these readings.
We come to depend on and recognize tech like our Fitbits as fixed, reassuring aids. That is in all probability why we get so anxious when the know-how would not work, or we won’t entry our knowledge.
2025-07-18T09:31:27.959Z
All my knowledge. Misplaced. from r/fitbit
This poor Reddit person misplaced all their private knowledge after the incident, which is not one thing we have seen but.
If this has occurred to you, attain out to the Fitbit Assist Heart: it could be recoverable.
2025-07-18T08:45:14.444Z
(Picture credit score: Future)
Sarah reached out through electronic mail to share her issues along with her Fitbit Cost 6.
“I am within the Netherlands. My Fitbit got here again final night time however this morning, it isn’t syncing to the app. Bluetooth is not connecting to my cellphone both although it is a saved machine. There is not any info for these of us nonetheless having points.
“On the precise cost 6 there isn’t any sleep info, or readiness.”
It sounds just like the incident has had a couple of knock-on results on machine connectivity. If anybody else is having related points to Sarah, please do electronic mail us along with your ideas and fixes.
2025-07-18T08:23:00.514Z
Updates from readers in a single day
(Picture credit score: Andrew Williams)
Hello all! I am again with some updates from our readers, that trickled in in a single day. Whereas Fitbit states the matter is resolved, and a Google consultant reached out to us yesterday to substantiate this, we now have had a couple of messages from readers who nonetheless can’t sync their Fitbits.
Tim mentioned: “I’ve a Fitbit Versa 4, can’t do something, received’t sync. Deleted the app & reinstalled, received’t sync nonetheless. Tried doing a manufacturing facility reset, nothing – it’s as if it’s simply died.”
It is very irritating for Fitbit customers to see everybody else getting their repair, however as we talked about in our abstract put up beneath, the issue is with the Fitbit app and never the units themselves. Till Google says we have to carry out a manufacturing facility reset to repair the difficulty, there’s not a lot level in resetting your health tracker.
Dangle tight, Tim: we’re certain Google’s repair will roll out to you quickly.
2025-07-17T16:43:54.389Z
We have obtained official phrase from Google
A Google consultant has reached out to substantiate the difficulty with the Fitbit app is now resolved. Everybody ought to now have the ability to log into their accounts and sync their health trackers once more.
2025-07-17T15:46:05.222Z
This is what occurred
(Picture credit score: Future)
- A couple of hours in the past, reviews started surging on Reddit and Downdetector that Fitbit customers, regardless which Fitbit machine or Google Pixel Watch they really owned, had been experiencing syncing issues with the app.
- Not solely that, however when customers adopted Fitbit’s ‘assist’ steps by first uninstalling and reinstalling the app, they might not log again in to their accounts.
- This meant any info their health tracker was accumulating was not being added to their current pool of information.
- Fitbit’s standing web page up to date to let its customers know there was a widespread situation, and irate customers took to Reddit to precise their displeasure.
- Luckily, a repair was quickly rolled out, and customers at the moment are in a position to log in. Should you’re nonetheless having issues, it is doubtless you will obtain a repair quickly.
- There is not any must reboot or manufacturing facility reset your Fitbit machine, dropping all of your settings: the issue appears to be (or have been) with the Fitbit app, whether or not you entry it in your cellphone or through an online API.
2025-07-17T15:18:12.150Z
(Picture credit score: Fitbit)
Months in the past, the same outage hit the perfect Garmin watches, lasting over a number of days, and we skilled an outcry of frustration from Garmin customers.
As a Garmin person myself, I keep in mind how a lot I relied on my Garmin throughout each marathon coaching and throughout the occasions themselves, as instruments such because the digital pacer and coronary heart price zones saved me on observe to hit (or not less than narrowly miss) my race-day objectives. The considered having my operating watch crash out on me on race day, after working in the direction of that second for months, merely did not bear serious about.
Fitbit customers are struggling the same situation at present, and I am unable to assist however really feel for individuals who depend on that stream of knowledge from their wrist throughout large life occasions and competitions, not simply each day customers in search of sleep and step counts. As a runner, I used that info as a instrument throughout my coaching: it is solely now I realised that instrument turned a crutch.
Let this be a reminder to take your coaching watch off now and again and follow working by really feel: operating coach, writer and common TechRadar contributor Lily Canter penned a wonderful piece on why operating with out a smartwatch – known as “bare operating” in the neighborhood – will be such a helpful follow.
2025-07-17T15:06:12.050Z
Learn how to repair your Fitbit app
(Picture credit score: Fitbit)
Truthfully? It appears as if the repair is “do nothing and attempt to log in later”.
Fitbit is rolling out a repair, however it seems to be a sluggish course of, with some customers nonetheless left unable to log in. Nevertheless, it is rolling out, so when you nonetheless cannot sync your watch or health tracker, or you may’t log into your app, don’t be concerned – strive an untracked exercise for a change, and decide up the place you left off as soon as the repair has reached you. Who is aware of? You may benefit from the releasing lack of accountability that comes with taking off your health watch.
2025-07-17T14:59:32.782Z
Incident closed – for some…
(Picture credit score: Future)
Fitbit’s official standing web page is now reporting the incident as “closed”, indicating the repair is rolling out to customers and the outage has ended, which strains up with these lowering Downdetector reviews.
Nevertheless, based on our electronic mail inbox and the reviews on Reddit, many individuals cannot get again into their accounts nonetheless. For these individuals, we now have to imagine a repair is imminent – however tell us if the issue persists.
2025-07-17T14:51:58.747Z
Reader electronic mail: Some individuals are nonetheless affected
(Picture credit score: Fitbit)
One reader, emailed in to inform us that they are nonetheless not again within the app, regardless of the repair that is apparently rolling out.
“Sure, I am affected. Cannot sync, reinstalled app, now cannot login.”
That is regardless of the plunging Downdetector reviews proven beneath, which appear to point the worst is behind us. Dangle in there!
(Picture credit score: Future)
2025-07-17T14:44:17.591Z
We’re again! from r/fitbit
Are we again? One person simply posted that they are in a position to log in as soon as once more with their common particulars, with others chiming in that it is working.
Nevertheless, different customers are stating that they nonetheless cannot entry their app, so it is clear the repair is slowly being rolled out to the userbase.
That is reassuring information for Fitbit followers, however it’s useful to know the way quick this repair is rolling out. Should you’re nonetheless being affected by the outage (otherwise you missed recording an vital occasion or exercise), drop us an electronic mail on the handle above.
2025-07-17T14:35:09.557Z
Is there one thing flawed with my Fitbit?
(Picture credit score: Andrea Gaini)
Most likely not. Whether or not you’ve got bought an historical Fitbit Alta, a cheap-and-cheerful Fitbit Encourage 3, or a top-of-the-line Google Pixel Watch 3, do not panic: your precise machine is probably going nice, even when it isn’t syncing to your app. There appears to be no must restart or tinker along with your Fitbit machine itself, not less than till Google comes out with an official repair.
The problem, as talked about in earlier posts, appears to be from the Fitbit app. It’s possible you’ll lose a few of at present’s knowledge on account of this syncing situation, however it’s too early to grasp the complete ramifications of a giant outage like this. Nevertheless, it is a reduction that your finest health tracker is probably going simply nice.
2025-07-17T14:24:13.079Z
An electronic mail from a reader
A reader with the deal with D.Z. emailed in so as to add their voice to our suspicions: “Neither my husband nor I’ve been in a position to sync our Fitbits this morning. We have tried on a cellphone and 4 completely different tablets.”
It is fascinating to notice this can be a downside occurring throughout units: as a result of it is affecting each cell and internet apps, one thing goes flawed with Fitbit on the again finish.
Subsequently, when you’re studying this, switching units and making an attempt to log in on one thing else in all probability will not work: the issue is coming out of your Fitbit account, not the machine you are logging in on.
2025-07-17T14:19:34.308Z
Fitbit’s official standing: “experiencing a significant outage”
(Picture credit score: Future)
standing.fitbit.com confirms the app and internet API alike is experiencing a “main outage”, with service disruption (not an entire blackout, nevertheless) throughout each channels.
Nevertheless, it is fascinating to notice that System Sync / Pairing is listed as “Accessible” with a inexperienced tick, which contrasts with the reviews from customers on Reddit within the earlier put up.
2025-07-17T14:13:48.288Z
Reddit speaks out
Hassle Logging In from r/fitbit
Hopping over to the Fitbit subreddit, we discovered the put up above with a barrage of feedback all saying the identical factor: their Fitbit units would not sync to the app, and after they tried uninstalling and reinstalling the app, they might now not log in once more. Listed below are a couple of examples:
Remark from r/fitbitComment from r/fitbit
2025-07-17T13:59:40.578Z
(Picture credit score: Future)
Our first clue one thing was flawed got here from an enormous spike in Downdetector, which you’ll see above. On the time of writing, we’re seeing over 2,000 reviews of outages, with many extra customers turning to different websites like Reddit to voice their displeasure.
