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How’d you get began in your present discipline? Did you all the time have a transparent path, or did you find yourself someplace sudden? For Amy Nguyen, Enterprise Company Gross sales (ECS) Account Govt at Salesforce, the latter turned out to be true.
Although she initially began her profession in advertising, Amy finally made her means into gross sales after excelling at promoting digital advertising options. (Or, as she places it: “I didn’t pursue gross sales — gross sales pursued me!”)
That pursuit finally led her to Salesforce, the place Nguyen started as an Account Govt, Small Enterprise earlier than discovering an outdoor alternative with one other know-how firm. However, that keenness for gross sales — and for Salesforce tradition — finally had her returning.
“Salesforce has a mature gross sales group, assets that will help you succeed, clear profession development, fixed product innovation, a family-like tradition, and senior management with a imaginative and prescient that I can get behind,” Nguyen says. “Returning felt like a homecoming.”
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Right here, Nguyen shares about her function at Salesforce, her expertise as a Boomerang worker, and why these contemplating a gross sales profession ought to contemplate Salesforce.
What are you accountable as a Salesforce Account Govt? Why does this work excite and encourage you?
Amy reveals off her Boomerang t-shirt. [Image credit: Amy Nguyen / Salesforce]
As an Account Govt, my three essential strategic goals are: 1) income development; 2) income retention; and three) buyer success.
Usually, I’m at buyer conferences attempting to resolve enterprise challenges, prospecting new enterprise alternatives, collaborating with my prolonged crew on account plans, attending industry-relevant webinars, and taking part in ongoing upskilling initiatives.
I’ve been in business-to-business (B2B) gross sales for over 5 years, and there’s by no means a boring second as a result of ever-changing buyer calls for, {industry} developments, product improvements, and present occasions — my day-to-day is all the time shifting. That’s what excites and evokes me; I’m always studying, dealing with new challenges, and getting 1% higher every day.
What are a number of the largest challenges of your function, and the way have you ever overcome them?
I’m a latest Boomerang worker at Salesforce, so I’m solely three months into my new function. At the moment, my largest problem is enjoying catch-up with product and {industry} information.
I received positioned into the healthcare vertical, which is new to me. As a Canadian, I’ve little information of how the U.S. healthcare system works. Promoting in a regulated {industry} has its nuances, however not solely do I embrace new challenges and all the time look to enhance my information base, Salesforce has been doing this for 25 years, so I’m optimistic that I’ll be an professional very quickly.
You talked about that one among your causes for returning was the corporate tradition. Why was this an necessary think about your decision-making course of?
Amy having fun with the town views on the ‘Ohana ground of the Chicago Tower. [Image credit: Amy Nguyen / Salesforce]
Whereas the corporate tradition varies barely between groups, the fixed theme I’ve seen all through my time right here is that everybody is open, pleasant, and keen to assist others.
Networking with others and studying from one another is ingrained in our tradition. Since I spend a minimal of 40 hours per week with my colleagues, the surroundings have to be pleasing and foster development.
Salesforce additionally has a number of Equality Teams that assist totally different communities, such because the Asian Pacific neighborhood (Asiapacforce), Black neighborhood (BOLDforce), and extra. These teams arrange instructional, social, and volunteer occasions year-round.
As a member of a few of these Equality Teams, it makes me grateful that Salesforce embraces range and encourages us to indicate up as our truest and greatest selves at work.
Salesforce has a mature gross sales group, assets that will help you succeed, clear profession development, fixed product innovation, a family-like tradition, and senior management with a imaginative and prescient that I can get behind.
Amy Nguyen, Account Govt
What recommendation would you give to those that need to pursue a gross sales profession at Salesforce?
My recommendation will fluctuate relying on the place the person is at of their gross sales profession. If somebody is a contemporary grad or model new to gross sales, they might be higher fitted to a Gross sales Growth Consultant (SDR) or Enterprise Growth Consultant (BDR) function. That is the place they’ll develop their prospecting and qualification abilities. From there, they may transition into an Account Govt function, the place they’ll be answerable for working deal cycles and shutting.
Irrespective of your function, some necessary abilities that may aid you succeed are confidence, communication, collaboration, problem-solving, and adaptableness. Prepared to begin your gross sales profession at Salesforce — or boomerang again? Take a look at our open roles and apply right this moment!
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