Sony has formally responded to a standard grievance from BURANO customers – shade inconsistencies below sturdy lighting, generally often called IR air pollution – by providing a free IR lower filter alternative.
Ever because the BURANO launched, many customers within the international manufacturing neighborhood have voiced considerations about undesirable shade shifts—significantly a inexperienced forged—when taking pictures below intense daylight or studio lights. At the moment, Sony is taking concrete steps to resolve this with a newly developed infrared (IR) lower filter designed to enhance shade constancy in these harsh lighting environments.
BURANO IR lower filter alternative freed from cost
The IR filter alternative is totally freed from cost (together with elements and labor) and shall be out there by way of Could 31, 2026, on a first-come, first-served foundation. BURANO homeowners are inspired to succeed in out to their native Sony service middle to schedule the alternative. Models that already characteristic a visual protrusion on the higher a part of the entrance optical filter element are confirmed to have the improved IR lower filter pre-installed and don’t require service.
In purple, the place of the protrusion on the higher a part of the entrance optical filter element. Cameras which have this protrusion have already got the brand new IR lower filter and should not have to be serviced. Picture credit score: Sony
What to do: get BURANO IR lower filter exchanged without cost
For BURANO customers primarily based in Europe and the UK, Sony requests electronic mail inquiries be despatched to [email protected] with the topic “Burano IR Lower Filter Trade”, together with the person’s account title and digital camera serial quantity. Help can also be out there by cellphone at +44 (0) 203 901 5558, Monday by way of Friday, 9:00–18:00 CET.
Reminder: Sony BURANO firmware v2.01 is out
In case you missed it, Sony additionally lately launched the long-anticipated v2.01 firmware for the BURANO, we reported about it right here.
In case you missed our full Lab Take a look at of the Sony BURANO, head over to the article right here.
Have you ever skilled shade points together with your BURANO in sturdy mild? Will the brand new BURANO IR lower filter and firmware v2.0 resolve your workflow challenges? Tell us how this impacts your future shoots within the feedback under.
