The B2C Commerce Intelligence Connector from Agentforce Commerce is now usually accessible. This characteristic provides clients a extra sturdy mechanism for ingesting and managing complete commerce information.
Customers can now extract shopper journey information (comparable to orders, merchandise, promotions, and onsite search). In the end, this new characteristic helps you join the dots between your ecommerce web site and information from different areas of your corporation (like advertising, service, and gross sales) to allow higher personalization, evaluation, and reporting.
What it does:
- Ingests your ecommerce information (order particulars, buyer habits and profiles, and product data, and extra), and sends it to Knowledge Cloud
- Permits for close to real-time segmentation
- Improves entry to historic information
Why it’s helpful:
Enhance segmentation: With wealthy, near-real time commerce information, you may section clients extra exactly to make sure hyper-relevance. For instance, if a buyer makes a purchase order at the moment, their section updates at the moment. If a consumer abandons their cart, you may set off a follow-up.
Improve personalization: When Agentforce Commerce information is built-in with buyer profiles in Salesforce CRM or Advertising Cloud, companies can create richer, extra focused buyer experiences based mostly on precise procuring habits and preferences.
Deepen your understanding of consumers: By ingesting historic information from Agentforce Commerce simply into Knowledge Cloud, you achieve a greater image of your clients within the context of wider behaviors throughout your entire buyer journey.
The way it works:
Energy smarter, sooner selections with B2C Commerce Intelligence Connector
Knowledge is your Most worthy asset. However with out information accessibility, your groups can’t uncover the insights they should develop income and create stellar buyer experiences. What alternatives are hiding in your information proper now, and what may you unlock in case you may floor them immediately? Discover out with Agentforce Commerce.
See what Agentforce Commerce can do
Speak to an professional to learn the way Agentforce Commerce can assist you develop your corporation.
