Verizon has confirmed to prospects in shops and on-line that its community is having a problem on Saturday. Many individuals have been unable to attach and make or obtain requires hours, whereas DownDetector’s tracker peaked within the afternoon at round 3:30PM ET with greater than 20,000 experiences. Some prospects report their service has continued to operate all through the day, so it’s unclear what the trigger is precisely.
Downdetector’s outage map confirmed hotspots in lots of cities, and Verizon didn’t particularly listing affected areas. On X, the @VerizonSupport account confirmed the problem in response to prospects’ questions, however didn’t have extra particulars on restoration or how widespread it’s.
Verizon’s Karen Schulz responded to our inquiry concerning the problem and confirmed the outage through e-mail, saying,
We’re conscious of a software program problem impacting wi-fi service for some prospects. Our engineers are engaged and we’re working shortly to establish and resolve the problem. Please go to our Test Community Standing web page for updates on service in your space. We all know how a lot folks depend on Verizon and apologize for any inconvenience. We recognize your persistence.
If there’s any extra info or the state of affairs adjustments, we’ll replace this publish.
