We hear it from each nook: Do extra with much less. Hold productiveness excessive.
That’s why we’re excited to announce our newest releases, targeted on eradicating productiveness blockers and empowering groups to hit targets quicker.
Say goodbye to time-sucking gross sales course of duties with automated alternative file updates and agent-powered quoting. Say howdy to smarter enablement with tailor-made teaching from Agentforce Gross sales Coach, now accessible on any deal kind in your CRM. And for all you scale-ready gross sales leaders: Simply broaden your associate ecosystem with Companion Cloud’s centralized administration of enablement, pipelines, and comp planning.
That is simply the tip of the productiveness iceberg. Dig in under for the most effective options of our newest releases.
Onboard quick, promote quicker
See how Gross sales Cloud hastens the gross sales cycle with knowledge and AI, making you extra environment friendly at each step.
Releases by product:
Agentforce for Gross sales launch:
Pipeline Administration
When it’s accessible: June 2025
What it does: Retains your alternatives updated robotically, updating fields like “Stage” and “Subsequent Step” by analyzing unstructured knowledge from calls, emails, conferences, notes, and exterior knowledge sources and pulling in related data. Let Agentforce deal with the updates autonomously, or evaluate recommendations with full supply context. Both method, reps now have entry to all important deal knowledge with out guide knowledge entry. Study extra
Find out how to get began: To get began with Agentforce, make certain to allow Foundations in your org. Then, navigate to Agent Builder in Setup and allow Pipeline Administration. Guarantee Einstein Exercise Seize and Einstein Dialog are additionally enabled. Lastly, configure and check in Agent Builder.
Agentforce for Quoting
When it’s accessible: June 2025
What it does: Use pure language to robotically generate quotes and amendments based mostly on your online business guidelines, pulling from complete offers, buyer, product, and pricing knowledge. This creates exact, finance-compliant quotes that all the time replicate the newest updates in your product catalog. Study extra
Find out how to get began: To allow Agentforce Quoting in Income Cloud, add the Quote Administration subject to your agent in Agent Builder. Then, open a chance file and kind your quote request.
Gross sales Growth Enhancement: Testing Middle
When it’s accessible: Could 2025
What it does: Permits customers to preview and validate Agentforce SDR agent conduct earlier than going dwell. Take a look at at scale utilizing pattern knowledge to see whether or not your agent appropriately identifies subjects, actions, and response outputs. You’ll get high quality scores, downloadable outcomes, and the boldness that your agent is prepared for launch. Study extra
Find out how to get began: Navigate to Agent Builder, choose Agentforce Gross sales Growth, and open the Preview tab to check agent flows and messaging logic.
Gross sales Growth Enhancement: Management Middle
When it’s accessible: Could 2025
What it does: Displays Agentforce SDR brokers in real-time and shares efficiency knowledge through a centralized dashboard. Observe outreach actions, responses, assembly requests, and extra, making certain brokers carry out as anticipated and align with gross sales methods. Study extra
Find out how to get began: Go to Agent Builder, choose Agentforce Gross sales Growth, and open the Management Middle tab to entry engagement metrics for energetic brokers. Use filtering settings to customise the show.
Gross sales Growth Enhancement: Nurture Contacts & Particular person Accounts
When it’s accessible: April 2025
What it does: Reaches out to current contacts for upsells and cross-sells utilizing contact and individual accounts from alternative information. Study extra
Find out how to get began: Add Activate SDR Agent motion to contact and individual account web page layouts. Then, replace Engagement Guidelines in Agent Builder so Agentforce will attain out to current clients based mostly on customized parameters.
Gross sales Growth Enhancements: Dialog Preview
When it’s accessible: April 2025
What it does: Simulates how Agentforce Gross sales Growth will behave proper in your manufacturing org, with out sending something to clients. You’ll be able to check actual eventualities with chat-based messages, evaluate generated responses, and fine-tune engagement guidelines earlier than something goes dwell. It’s a simple method to make sure your agent sounds on-brand and engages precisely as you anticipate. Study extra
Find out how to get began: Go to Agent Builder, choose your Agentforce Gross sales Growth agent, and open the Preview tab to check agent flows and messaging logic in a protected, sandbox-like expertise.
Gross sales Growth Enhancements: Prospect in A number of Languages
When it’s accessible: April 2025
What it does: Reaches out to leads and contacts through e-mail in a number of languages (French, German, Italian, Japanese, Spanish, and Portuguese). Study extra
Find out how to get began: In Agent Builder’s Language Settings tab, choose the default language in your SDR Agent to find out the language of outgoing emails.
Gross sales Teaching Enhancements: Coach On Any Object
When it’s accessible: July 2025
What it does: Get tailor-made teaching for any object in your CRM — like leads, accounts, and instances — from wherever in Salesforce, not simply alternative information. Whether or not you’re serving to reps prep for renewal conversations with current clients, convert extremely certified leads, or follow customized gross sales eventualities distinctive to your online business, Gross sales Coach has you coated. Study extra
Find out how to get began: Navigate to Agent Builder and open Gross sales Coach Agent. Choose the New Situation tab and create or edit a situation. Assign to a normal or customized object then save and activate the situation. Add the Teaching Lightning Internet Element to the structure of the specified object.
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Gross sales Cloud launch:
Einstein Exercise Seize: Sync E-mail as Salesforce Exercise
When it’s accessible: June 2025
What it does: Routinely logs synced emails as actions in Gross sales Cloud, immediately on alternative information. Not solely does this enhance visibility for gross sales managers, however this e-mail knowledge can be utilized to construct automations like triggering a job when a prospect replies to an e-mail. Study extra
Find out how to get began: Go to the Einstein Exercise Seize web page in Setup and click on on the Settings tab. Activate Sync E-mail as Salesforce Exercise. (Be aware: You’ll be able to sync as much as 180 days of historic emails from the date sync was enabled.)
Einstein Dialog Insights: Gross sales Alerts Enhancements
When it’s accessible: June 2025
What it does: Surfaces insights throughout all of your gross sales conversations — like pricing themes, widespread challenges, and BANT (finances, authority, want, timing) objections. These insights have been already accessible in particular person calls, however now they’re aggregated robotically, serving to gross sales leaders rapidly spot traits and adapt in actual time. Study extra
Find out how to get began: Within the Dialog Insights app, go to the Alerts tab. Choose a class like Pricing, Problem, or Objection to see topline insights, or search by key phrase for particular subjects. For objections, you’ll be able to filter additional by kind: Authority, Finances, Want, or Timing.
Companion Cloud
When it’s accessible: June 2025
What it does: Manages your associate ecosystem on a single platform with a unified view. Contains three parts, every accessible individually:
- Companion Relationship Administration (PRM): Allows companions with custom-made content material and collaboration, delivers advertising automation for lead technology, makes use of AI to promote quicker, and tracks efficiency from a single supply of fact
- Companion Ecosystem Administration (PEM): Contains all PRM performance and provides in Companion Tracks (data-driven enablement), Account Plans, Unified Incentive Methods, and B2B Referral Loyalty Credit, plus extra storage, APIs, and entry to things.
- Channel Income Administration (ChRM): Manages and tracks companions’ product stock, incentives, and rebates. Study extra
Find out how to get began: In Salesforce GO, click on on the Quickstart PRM card.
Income Cloud launch:
Constraint Builder for the Product Configurator
When it’s accessible: June 2025
What it does: Create complicated product configurations quicker utilizing constraint-based logic. This reduces rule quantity, manages nested dependencies, and accelerates configuration. There are two interfaces to help totally different customers:
- Click on-Based mostly Visible Builder: Designed for enterprise customers
- Configuration Modeling Language (CML) Editor: Constructed for builders who need full management over product configuration logic, guidelines, and fashions. Study extra
Find out how to get began: The Product Configurator performance may be accessed immediately in Income Cloud through the configurator interface. Customers with the Superior Configurator Designer permission set can use the Constraint Builder.
Income Administration Intelligence
When it’s accessible: June 2025
What it does: Offers you real-time dashboards, powered by Tableau Subsequent, to trace pricing, subscription efficiency, order achievement, and billing. It helps groups rapidly spot traits, repair bottlenecks, and make smarter income choices multi function view. Study extra
Find out how to get began: Entry the pre-built dashboards immediately in Income Cloud. (Be aware: Whereas the dashboards are included in Income Cloud, a Salesforce Foundations Viewer license and a Tableau Subsequent Creator license are required to customise them.)
Launch demo movies
Increase productiveness with the highest options in our newest releases
Study extra about these Agentforce, Income Cloud, and Gross sales Cloud options — and all of our new options — within the detailed Salesforce Summer season ’25 Launch Notes.
Able to see all of it in motion? Register for our Summer season ‘25 Launch Webinar on June 19.
